I was at The Parkerâs for 5 years and when I first moved in, Lauren (manager) was awesome! She was always in the office timely, answered the phones and was consistently on site when you needed her. As time went on, management was constantly changing. The phones are never picked up, they let it ring and go to voicemail. The office is never open even at 10am during normal business hours. Multiple times I have tried dropping off rent checks and they wouldnât be there and then end up charging me a late fee because THEY werenât open during the times they posted. The building itself has gotten run down - upon my last inspection before moving out, they found so many issues that were never checked or resolved prior to me moving in. There is always a bunch of animal feces around the area and although maintenance tries to clean up where they can, itâs gotten worse.
Prior to leaving, I was very frustrated with the new manager (Giselle). She does not respond timely, does not keep her tenants informed if she is running late or decides to not show up. She comes off rude and overbearing and the times that I have set up appointments with her - she runs behind schedule by 45 minutes and on the last scheduled meeting, never showed up. She sends an email a few days later stating that she was sick, but also never informed her maintenance workers she wasnât showing up for work that day. My inspection took over 2.5 hours because I was waiting around for her. If it wasnât for Christian, I would have had to wait around all day and drive back and forth just to do my final inspection and return my keys. Christian was extremely helpful and took time to complete my move out so I wouldnât have to drive back since I was coming from far. Giselle - Please be courteous of peopleâs time and show professionalism in your expected job duties. Not recommended to rent here.
Tammy Ly
January 13, 2024
